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TABLE OF CONTENTS

 
 
Introduction to Manual   i  

Acknowledgements   ii  

Session 1: An Overview of Our Museum and the Role of Summer Staff   1  

Session 2: Operating Procedures   7  

Session 3: Being a Good Host   20  

Session 4: Guided Tours/Demonstrations   31  

Session 5: Handling Museum Artifacts   45  

Appendix A: Workshop Agenda   49  

Appendix B: Audience Characteristics   51  

Appendix C: Improving Tours Through Monitoring/Debriefing   53  

Appendix D: General Rules for Handling Museum Artifacts   54